Conditions of Web Sales
1. In these conditions the terms “we”, “us” and “our” are references to Innovative Design Orthopaedics Limited, a company incorporated in England and Wales with registration number 6999299.
2. These conditions of sale apply to every sale of goods by us through this website to the person who offers to buy the goods. (“you”)
3. Our goods are intended for use by suitably qualified health care professionals, and must not be used for the purposes of medical diagnosis by any other person.
4. All prices are quoted net of value added tax ("VAT"). VAT will be added at the standard rate to the price of goods and delivery charges if you are in the European Union. Under current law the standard rate is 17.5%, but will be reduced to zero if you are registered for VAT in a European Union territory other than the United Kingdom, and provide a valid current registration number for VAT (or corresponding tax) when completing the order in our shopping cart. (You will remain liable to pay VAT to us at the standard rate if a number that you provide is not your valid current registration number).
5. By clicking the Continue button in the Payment Options screen you make an irrevocable offer to buy the goods specified in your order in accordance with these conditions (an “order”) which you may not cancel. Click here for details of our Returns Policy
6. We reserve the right to alter the prices or specifications of goods and our charges for delivery from time to time. If we increase the price or alter the specifications of any goods after you have offered to buy them we will normally allow you to decide if you wish to cancel your order, or proceed subject to the alteration.
7. We may accept your order in whole or in part by dispatching to you all or part of the goods specified in your order.
8. We may reject your order in whole or in part, in which case we will try to inform you of the reasons for doing so to your last known email or, failing that, postal address.
9. To the extent that we reject (or do not accept) your order we will refund to you the amount by which any payment for the order made by you or on your behalf exceeds the price of the goods sold to you and any surplus delivery charges. We will attempt to make any such refund to the account from which the payment was made, if known. If we do not know your account details, we will try to ask you for the details of the account to which the refund is to be made.
10. Goods sold to you via our web site will be dispatched to the address you provide when checking out of the online shopping basket. If none is given, we will dispatch the goods to your last known address. If we do not know an address, we will try to ask you for the details of the address to which the goods are to be dispatched.
11. We will normally dispatch goods by consigning them to Royal Mail but reserve the right to use alternative delivery services.
12. Royal Mail have provided the following estimates of delivery time:
• United Kingdom: Special Delivery Next Day
• Rest of Europe: International Signed For Small Packet Airmail – estimate 3 days
• Rest of the World International Signed For Small Packet Airmail – estimate 5 days
13. See the Royal Mail web site at this address for more information on International Signed For delivery times.
14. Sometimes, deliveries of more than one unit may be sent in two or more parcels. In such cases we will try to indicate on the packet labels how many parcels we are sending.
15. We reserve the right to alter these conditions from time to time.
16. These conditions are governed by the law of England and Wales to the exclusive jurisdiction of whose courts you submit.